Swati Sinha
Director of Transitions | PMP® | LSSBB | Strategic Program & Change Management | Service Delivery Expert
- Role
- Director Transitions at Amgen
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Swati Sinha
ITES and outsourcing specialist with 20 years of experience of working with global…
Experience
Director Transitions
Dec 2024 — Present · Hyderabad, IN
As Director Transitions at Amgen, I lead the transitions, project management, and change management activities for the India site setup.
Skills
- Contact Centers
- Six Sigma
- Process Consulting
- Management Consulting
- Business Process Outsourcing (Bpo)
- Bpo
- Change Management
- Program Management
- Kpo
- Strategy
- Transition Management
- Shared Services
- Attrition
- Outsourcing
- Recruiting
- Pre-Sales
- Resource Management
- Sla
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Training
- Business Process Improvement
- Business Transformation
- Customer Service
- Stakeholder Management
- Team Leadership
- Process Management
- Call Centers
- Business Development
- Talent Acquisition
- Operational Excellence
- Leadership
- Talent Management
- Customer Experience
- Process Excellence
- Employee Engagement
- Workforce Management
- Offshoring
- Service Delivery
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