Swati Sinha
System Administrator @Quatrro Business Support Services
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WORK HISTORY
System Administrator @Quatrro Business Support Services
Gurugram, IN
EDUCATION
University College of Engineering & Technology (UCET), Hazaribagh
Bachelor's degree
ABOUT SWATI SINHA
Skilled, detail-oriented MS-certified Office 365/Exchange Engineer with more than 3 years of overall cross-functional experience in the Technical industry.Highly experienced with O365, Exchange on-prem, Migration, Exchange Online, Security & Compliance, Cloud Identity, Microsoft Entra ID, MS Teams, SharePoint Online, OneDrive for Business, Exchange Hybrid Configuration, Mail Flow troubleshooting, Spam Filtering, Connectors, Transport Rule, DKIM, DMARC, Auditing, Retention & Archival policies, DLP, Message Trace & header Analysis, Public Folder Management, SMTP, Exchange mail protocols, AutoDiscover, troubleshoot PST issues, Managing Conditional Access Policies and other security mechanisms, analyze Exchange Logs and provides excellent customer/client support.Have worked on different ticketing tools, for instance,Summit,Zendesk.Worked directly with Exchange/Security/Compliance/Azure/MS Teams/SharePoint Online/OneDrive Global Admins on the raised tickets, Helped them with the fix, and got positive feedback.
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