Swati Singhai

About Swati Singhai

Software Engineering leader with 24+ years of global leadership experience managing…

Experience

1. Global Leader Director Scaled Teams & Platforms Ci Cd Cost Optimization Iso Agile

   Dematic

   Jun 2018 — Present · Austin, TX, US

   Scaled Software Engineering team from 12 to 52 membersManaging 30+ projects concurrently (from $5M–$300M)Reduced SLA times by 50% through process improvementAchieved 98% retention, highest in company for 3 yearsTransformational LeadershipSpearheaded transformation initiatives, driving process improvements, and automation adoption, resulting in- Reduced project overruns from 200% to within estimate through fit-gap analysis and SDLC optimization- 25% faster execution of software deliveries to customer production- Improved production deployment timeframes from weeks/months to under one weekStrategic Leadership & Team Management- Led cross-functional teams of Developers, QA engineers, and Scrum Masters, fostering collaboration and excellence- Established standard tools, processes, and best practices for manual and automation testing across global projects- Provided training, coaching, and mentoring to enhance team capabilities and career growthQuality Excellence & Customer Satisfaction- Developed and implemented strategies, ensuring high-quality software deliveries and customer satisfaction- Collaborated with customers to resolve issues, gathering feedback to inform process improvements and standardization- Showcased the value of QA to the organization through presentations, training, and metrics-driven reporting and how it can improve quality and increase customer satisfaction. Operational Efficiency & Scalability- Managed day-to-day operations, including resource forecasting, allocation, and deadline management- Established OKRs and KPIs to measure team performance, cost, quality, and talent development- Designed role metrics and career paths for Dev, QA, PM, and management teams, promoting growth and developmentHonors & Awards2024 \"Integrity\" Award Winner, recognized company-wide for demonstrating exceptional integrity and professionalism.

Education

• St Joseph's Convent, Sagar MP

  12th Grade

  1980 — 1991

• Doctor Harisingh Gour Vishwavidyalaya

  Master

  1992 — 2001

Skills

• Agile Methodologies
• Testing
• Test Automation
• Qtp
• Requirements Analysis
• Quality Assurance
• Software Quality Assurance
• Quality Center
• Sql
• Microsoft Sql Server
• Test Planning
• Xml
• Sdlc
• Business Analysis
• Software Project Management
• Unix
• User Acceptance Testing
• Scrum
• Test Cases
• Software Development
• Microsoft Dynamics Certified
• Visio
• Software Documentation
• Project Management
• Process Improvement
• Manual Testing
• Agile Project Management
• Test Strategy
• Release Management
• Integration
• System Testing
• Regression Testing
• Defect Tracking
• Requirements Gathering
• Erp
• Oracle
• Sharepoint
• Tfs
• Db2
• Waterfall