Swati Singh

About Swati Singh

I am a proactive and detail-oriented professional specializing in finance…

Experience

1. Senior Associate

   IBM

   May 2021 — Present

   Prepared regular collections reports, aging reports, and cash forecasts formanagement highlighting overdue accounts and collection progress• Analyzed and reconciled daily cash inflows and customer payments against bankaccount transactions to ensure financial accuracy• Investigated client account aging reports to identify and resolve short or excesspayments• Promptly handled incoming queries from clients and internal teams, ensuring timelyresolution and maintaining high service standards• Collaborated with management to develop and create CPI & KPI dashboards• Performed month end closer/year end closer activities based on the schedule• Trained new team members regarding the process• Ensured SOP & GL tracker Manual is updated as in when there are processchanges• Performed regular reconciliation of customer accounts and client books to ensurealignment between internal financial records and external statements• Accurately recorded and processed reconciliation entries in SAP, ensuring alldiscrepancies are identified and resolved promptly• Consistently developed and updated operational dashboards daily to provide real-timeinsights into key performance metrics and business trends• Developed and generated comprehensive Accounts Payable \\AP\\ reports thatprovide actionable insights for management• Reviewed and processed invoices, providing resolutions for the invoices andreleasing them for payment, and resolved vendor queries• Ensured the timely and accurate maintenance of vendor customer records• Reviewed and validated the 2-way and 3-way matching to ensure the accuracy ofinvoices, purchase orders, and receiving documentation• Monitored Purchase Orders and liaised with the procurement team for POreceipting/GRN and resolving PO discrepancies• Processed PO/Non-PO Invoices for India\'s region