Swati Singh
HR Leader | HR Transformation | HRSS | Concierge | Contact Center | Transition | Standardisation | HR Operations
- Role
- Senior Manager HR Shared Services at Boston Consulting Group (BCG)
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Swati Singh
HR professional with 14+ years of experience in Human Resource Management (HR Operations, HR Shared Services, HR Contact Centre and Project Management) seeking challenging assignments with a dynamic organization where I can utilize and enhance my skills and get an opportunity for professional growth. Excellent communication skills excellent stakeholder management, adaptable, quick learner, confident and open for feedback. Possess a positive and energetic attitude. Experience with Successfactors, SAP and common helpdesk tools like BMC, WIH (Worldwide Integrated Helpdesk) and SMP (Service Management Portal). Possess initiative & drive with strong desire to continuously improve processes & deliver against agreed service levels. Strong interpersonal skills and ability to effectively communicate and collaborate with employees at all levels in the organization. Proficient with Microsoft Office and ability to learn new applications quickly. Lean Certified
Experience
Senior Manager HR Shared Services
Jan 2025 — Present · IN
Education
Kukukshetra University
Bachelor’s Degree, Biotechnology
2005 — 2008
ICFAI University
MBA, HR
2008 — 2010
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