Swati Sharma

About Swati Sharma

I am a physician turned Healthcare Product Manager focused on building technology that improves how healthcare works.My clinical training gave me firsthand insight into the challenges clinicians face every day — inefficient workflows, fragmented systems, and technology that often slows care instead of supporting it. That experience led me to transition into product management, where I work on creating digital solutions that better serve healthcare providers and organizations.I have led product initiatives across organizations including CVS Health, IBM, and academic medical institutions, developing clinical platforms, healthcare cloud systems, and research technologies used by thousands of healthcare professionals. My work focuses on translating complex healthcare needs into scalable, user-centered products that improve provider efficiency, data quality, and patient care.I enjoy working at the intersection of medicine, technology, and product strategy, collaborating with engineers, clinicians, and business teams to deliver meaningful healthcare innovation.In addition to my product work, I also teach healthcare systems and clinical workflows as a Visiting Professor, helping students understand how technology is shaping the future of healthcare.I’m always interested in connecting with professionals working in digital health, healthcare AI, clinical platforms, and healthcare product leadership.

Experience

1. Healthcare Product Manager

   CVS Health

   Apr 2023 — Present

   Leading product strategy, roadmap development, and feature delivery for cloud-based clinical platforms that support provider workflows, patient data management, and operational efficiency across large-scale healthcare environments. Collaborate with clinicians, engineers, and operational leaders to design digital health solutions that improve care delivery, streamline clinical documentation, and enhance provider productivity.Key Contributions- Own and drive the product roadmap for a cloud-based clinical data platform, prioritizing high-impact features that increased provider adoption from 68% to 91% within six months- Conduct product discovery sessions with 50+ clinicians, administrators, and operational stakeholders to identify workflow challenges and translate clinical needs into scalable digital product solutions- Experienced in developing high quality Product Requirement Documents (PRDs) and feature specifications, improving collaboration between product, engineering, and design teams while reducing post-release defects by 32%- Led cross-functional collaboration across engineering, UX, and healthcare operations teams to develop workflow automation capabilities that increased provider productivity and enabled 18% more patient encounters per shift- Analyzed platform usage metrics, user engagement data, and provider feedback to implement feature improvements that increased daily active users (DAU) by 35%- Strengthened Agile product delivery practices, reducing feature cycle time from 10 weeks to 6 weeks and improving delivery velocity by 40%- Partnered with healthcare stakeholders to ensure platform capabilities aligned with clinical documentation requirements, provider workflows, and healthcare compliance standards- Continuously evaluated user feedback and performance metrics to identify opportunities for product optimization, workflow automation, and improved clinical user experience.

Education

• The Johns Hopkins University

  Strategic Healthcare Leadership Program Johns Hopkins

• Northwestern University

  Project Management

• DeVry University

  Master of Public Administration - MPA, Health/Health Care Administration/Management

  2017 — 2020

• Kharkiv National Medical University

  Doctor of Medicine - MD, Medicine

  2006 — 2012