Swati Pathak
Process Consultant US Tax
- Role
- Process Consultant at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Swati Pathak
US Tax specialist with 6 years of experience in Tax Filing shared services, Tax Reconciliation, E- Filings, etc. with overall 7+ years of professional experience. Performed E-Filings, Legal letters audits, work allocation for effective delivery with assured quality and in the committed time frame. In depth exposure to project development, planning, task, stakeholder, and time management.
Experience
Process Consultant
Feb 2018 — Present · Mumbai, IN
Description- Provides services to North American client companies for their Tax related activities including but not limited to -Quarterly/ Annual Tax E- Filings, Audits, Tax Adjustment, reconciliation and consultations in coordination with Alight onshore Team. Performs automation as and when needed for improved delivery.Key Activities-Filing Quarterly, Annual tax returns on state websites and filing Monthly Coupon on behalf of US Company clients. Performed Federal, State and Local Tax reconciliation for clients quarterly.Performed quality audits for all the transactions within the committed timeframe and ensuring updating of audit reports accurately. Amending Tax Forms where correction/ amendment is required for wages and taxes. Accountable for driving resolution of client issues by conducting research, analyzing trends, Change Requests (CR), meeting agreed SLAs, reporting key process related metrics, contributing to Key Performance Indicators (KPIs), preparing Root Cause Analysis (RCA) and implementing action plan in coordination with stakeholders.Documenting, researching and further acting for resolution on legal notices received for clients from US Tax State agencies and logging them in Maestro Tool for resolution.Responsible for documenting, testing & deployment to align with the scope. Building SOPs for transitioned / new processes further taking responsibility for SOP review, update, and version control.Account data maintenance in Master Tax Tool for clients like registrations, Tax rates, verifying account numbers, Payment methods, required E-filing accesses, power of attorney, etc. for record purposes.Accountable for managing work allocation process in consultation with management and providing training on daily activities to the New Hires. Tools Used-• Master Tax• JAT• Content Navigator• Maestro• Amazon Workspace (AWS) for remote server access.
Education
K.G. Joshi College of Arts & N.G. Bedekar College of Commerce
Bachelor of Management Studies (BMS)
2013 — 2016
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