Swati Bansal
Engineering Manager @Zendesk
Signup · Get unlimited contacts
WORK HISTORY
Engineering Manager @Zendesk
EDUCATION
MGM Noida
Bachelor of Technology - BTech, Tech
Symbiosis Institute of Management Studies
PGDIT, Information Technology
SKILLS
ABOUT SWATI BANSAL
I’m an Engineering Manager with a passion for building high-performing teams, delivering scalable platforms, and driving real business impact through smart, sustainable technology. With over 13 years in software engineering—and the last several leading cross-functional teams—I’ve helped shape systems and cultures that scale.At the intersection of product thinking and technical execution, I lead platform transformations (including monolith to microservices), champion modern engineering practices like TDD and Domain-Driven Design, and work closely with senior leadership to align architecture with evolving business goals.Recently, my work has included integrating GenAI into platform features, and exploring RAG pipelines to deliver context-aware, intelligent solutions to users at scale. I love balancing hands-on system design with long-term architectural vision—especially when solving real-world problems with emerging tech.I am also a speaker and mentor who enjoys sharing her knowledge and empowering aspiring technologists, particularly women and young girls. My mission is to inspire and foster a more inclusive tech community where everyone has the opportunity to succeed.My strengths lie in:Technical leadership: Driving architectural evolution, system scalability, and platform reliabilityPeople-first management: Coaching engineers, fostering inclusion, and building motivated, collaborative teamsDelivery excellence: Optimizing engineering workflows for speed, quality, and operational excellenceEmerging tech: building Agentic AI, RAG, and AI infrastructure can create product advantageI thrive in fast-paced, high-growth environments, where big ideas meet real execution. Whether I’m leading architecture reviews, mentoring a new team lead, or collaborating on roadmap strategy—I care deeply about the “how” and the “why” of building great software and teams.Let’s connect if you’re building:Scalable SaaS platforms with strong engineering cultureGenAI-powered features or AI infrastructureA team-first engineering org that values growth, quality, and impact
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.