Swathi Chandana Palukuru

Director — Enterprise Technology & Risk Governance | Multimillion Portfolio Leadership | Driving Platform Stability & Operational Efficiency

Role: Director at NatWest Group
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Swathi Chandana Palukuru

Tech executive driving enterprise platform resilience and operational stability for global banking. Accountable for £80+M portfolios, risk governance, and delivery of multi-year strategic initiatives that reduce cost, minimize operational risk, and improve release predictability. Trusted by CXOs and CDIOs to stabilise complex estates and accelerate delivery while elevating organisational maturity.Open to strategic leadership conversations in digital transformation, enterprise risk governance, and platform resilience.

Experience

Director
NatWest Group
Dec 2021 — Present · Chennai, IN
Delivered bank-wide CiVS (Customers in Vulnerable Situations)initiative under direct supervision of CEO. Support serviceBMW (Banking My Way) is multi year and million project tosupport vulnerable customer according to their needs.527,123 customers are supported in 2021.* Successfully delivered 12 MN GBP worth complex multi tieredCEP (Customer Engagement Platform) which transformedability of Bank\'s frontline staff to serve customers both viabranch and telephony channels, and offers customerself-service.

Education

University of Madras
Bachelor of Technology - BTech, Information Technology
1999 — 2003

Skills

Vendor Management
Sdlc
Solution Architecture
Derivatives
Enterprise Architecture
Unix
Data Warehousing
Business Analysis
Sql
Visio
Agile Methodologies
Software Project Management
Xml
Integration
Soa
Business Intelligence
Microsoft Sql Server
Project Management
Oracle
Requirements Analysis

Contact information

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•••••@natwestgroup.com
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Current company

NatWest Group

Banking · 44K employees

We’re the bank that turns possibilities into progress. We understand our customers, their worlds, and what matters to them. We help them see the opportunities and navigate a rapidly changing world. And we’re simplifying our business so that we can anticipate our customers’ needs and react to them quickly. Our business is UK centred and covers retail, commercial and private banking customers, with more offshore and further afield. Our services bring together our people’s incredible specialist knowledge with a sense of innovation, and carefully designed technology-driven journeys. As one of the leading supporters of UK business, we’re using enterprise as a force for change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove them. That includes learning and education, whether directed at young people or building financial confidence in adults. And by fostering a leading learning culture in our business, our people also prosper.

natwestgroup.com

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About Swathi Chandana Palukuru

Experience

Director

Education

University of Madras

Skills

Find verified contacts for anyone on LinkedIn