Swathi Yerram
Product Management at Freshworks
- Role
- Sr Manager - Product Management at Freshworks
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Swathi Yerram
Senior product management leader with 15+ years of experience building and scaling enterprise B2B SaaS products. Proven track record across CRM (2019–2024) and ITSM (2024–present), owning complex, configurable product areas like forms, validations, record types, data governance, hierarchical territory management, enterprise account management, and automations used daily by admins and business users.Known for leading multi-quarter roadmap initiatives, partnering closely with engineering, GTM, and customers, and delivering products that improve operational efficiency, data quality, and enterprise readiness.
Experience
Sr Manager - Product Management
Oct 2023 — Present · Hyderabad, IN
Education
Indian School of Business
PGP in Management, Finance & Marketing
2012 — 2013
Birla Institute of Technology & Science, Pilani
Bachelor of Engineering (B.E.), M.Sc, M.Sc. Economics, B.E Computer Science
2004 — 2009
Skills
- Team Management
- Competitive Analysis
- Market Research
- Strategy
- Analysis
- Retail
- Management
- Business Development
- Customer Relationship Management (Crm)
- Analytics
- Business Strategy
- Project Management
- Project Planning
- Marketing Strategy
- Product Management
- Crm
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