Swathi Vadla
Team Lead @Sutherland Healthcare Solutions
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WORK HISTORY
Team Lead @Sutherland Healthcare Solutions
Hyderabad, IN
Guided the implementation of strategies designed to achieve planned goals. • Handled 40+ team and Managed team of 20+ employees and monitored projects to ensure progress. • Led the Team and worked to thoughtfully develop the department and its functions.• Assigned territories and reported to senior leadership as needed. • Continually worked to fully understand the needs of Clients, assisted in identifying solutions that meet those needs.• Creatively solved client issues and provided resolutions to achieve the highest level of customer satisfaction. • Generated daily, weekly, monthly, and quarterly reports regarding agent performance metrics.• Helped Team in clearing doubts regarding Subject • Trained 20+ employees and got appreciation for leading the Team
EDUCATION
Osmania University
Bachelor of Commerce - BCom, Business/Commerce, General
Sri Gayatri college
High School Diploma, MPC
Pragnya degree college
Bachelor of Commerce, Business/Commerce, General
Wesley PG College - India
Master of Business Administration, Finance, General
NxtWave
Fellow at NxtWave’s CCBP 4.0 Intensive
Osmania University
Master of Business Administration - MBA, Finance, General
ABOUT SWATHI VADLA
To work for an organization as a software developer where I can show my coding skills along with the organization objective.software proficiency:Languages : C, JAVA, C#. Net, Asp. Net, Ado. NetDatabase : SQL,SQL serverWeb designing : HTML, CSS, JAVASCRIPTAreas of Expertise:I have good analytical skills.Ability to work as individual as well as in group.Strong communication skillsAnalyzing large amounts of complex dataIdentifying areas that need improvementAddressing business needs
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