Swathi Ravichandran
Senior Business Operations Specialist @ o9 Solutions, Inc. | Supply Chain Planning and Optimizations | NYU Alum
- Role
- Senior Business Operations Specialist at o9 Solutions, Inc.
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Swathi Ravichandran
Passionate about solving complex problems using AI and ML based data science, with domain experience across supply chain and business operations in critical commodities, retail merchandise, semiconductor devices, telecommunications, manufacturing, and consumer products.>> Industrial and Electronics Engineer at heart, business thinker by mindset driven to bridge the gap between technology and business for maximum value creation.>> Skilled in enterprise data management and analytics, data storytelling, and presenting actionable business insights.>> Experienced in agile program management to drive optimal resource planning across global enterprises spanning retail, e-commerce, finance, marketing, and product teams.>> Proficient in: Python, R, SQL, Tableau, Power BI, Alteryx, Collibra, o9, SAP.>> Hands-on with cloud platforms including AWS, GCP, Azure, and Snowflake, with experience in data integration tools like Databricks and Apache Airflow.>> Known for a positive, curious mindset always learning, adapting, and thriving in evolving tech landscapes.>> Advocate for fitness, nutrition, and good health; education and women in STEM.
Experience
Senior Business Operations Specialist
Apr 2023 — Present · Dallas, TX, US
Technical Configuration Lead - Product Assortment Planning, Demand-Supply Planning, Analytics & Operations Management, Technical Solution Delivery in US Retail, Electronics, Commodities, Semiconductor and Telecommunication industries-> Implemented solutions to resolve product, supply chain and retail operational pain points using AI & ML model based data analysis, BI reporting and interactive visualizations.Cloud : Databricks - Deltalake, Hive, Azure, AWS and GCP. Languages used: Python (pandas, NumPy, scikit-learn, PyTorch, MLflow, Plotly), R (dplyr, tidyr, ggplot2, forecast, caret), SQL(joins, CTEs, window functions, optimization),IBPL (o9 proprietary language for advanced data analytics, transformations, and data management workflows)-> Gathered product requirements, documented as-is and to-be processes, created blueprints, aligned user stories with acceptance criteria, and designed BI workflows; handled technical configuration and operations problem solving.Key Projects:T-Mobile Inc — Network Infrastructure devices, Apple devices, Google devices, HSI, IoT devices, and tools - Implementation Solutions Engineer→ AI/ML-based demand planning and forecasting for telecom devices and accessories across retail locations. Liverpool Retailer / Banana Republic / Williams Sonoma — Fashion apparel and footwear merchandise - Technical Config Lead → ML-driven assortment planning, retail store clustering, size profiling, buy planning, PO, PR generation and aligning with forecasting metrics
Education
New York University
Master of Science - M.S., Industrial Engineering/Technology Management and Innovation
Anna University Chennai
Bachelor of Engineering - BE, Electrical and Electronics Engineering
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