Swathi Maddirala
Product Manager @Tata Consultancy Services
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WORK HISTORY
Product Manager @Tata Consultancy Services
Cleveland, OH, US
Product owner and SME in Healthcare Payer space for 7+ years with Humana INC, HCSC.Responsible in managing and building Product backlog and prioritising the requirements based on criticality and business value in Healthcare insurance domain and had complete hands-on on creation of process maps (high & detailed), performing gap and impact analysis, writing EPICs, Major features, user stories and use cases and adhering to HIPPA guidelines across US Healthcare insurance.Expertise in building analytics using PowerBI, PowerAutomate, SQL Server, Microsoft Visio, Azure Databoards, ServiceNowExpertise on Agile scrum strategies and creation various strategic roadmaps, Project plans, proposals,PowerBI reports, Power Automate workflows for 100% end to end automation.Responsible in Proposal writings, and building optimal Solutions RFP.Involved in Cloud based Tech modernisation proposal and have successfully won various deals for the Organisation.Involved in Project level process streamlining initiatives which was rolled out across other project across the account Awarded as the Contextual Master for my expertise in domain as well business analysis Responsible in gathering requirements of the client in Healthcare insurance domain and have expertise on creationof process maps (high & detailed), performing gap and impact analysis, Worked on numerous RFP/RFI, and built Business Functional Continuity plans and Technical DisasterRecovery planningResponsible in creating Effective presentations Handled around 12 different applications in our project and was representing as the primary SPOC across areas Managed the deliverables and played the PROJECT LEAD role handling 50 team members and their respective deliverablesInvolved in documentation artifacts and reports including User manual and dynamic dashboards Proposed around 20 different initiatives in different applications which was highly appreciated by the client
EDUCATION
Indian Institute of Management, Rohtak
Master of Business Administration (MBA), IT, Markerting
Vasavi College of Engg
Bachelor's degree, Computer Science
SKILLS
ABOUT SWATHI MADDIRALA
Senior Product Owner with a demonstrated history of working in the information technology and services industry, Healthcare Domain. As a Product owner, I was responsible in ensuring the entire end-to-end delivery of the project with high quality. I have hands on experience in handling Product backlog and Scrum ceremonies in ADO Framework. I have great skills on Sprint planning, Sprint Retrospective and Program Increments plannings. I have acted as a liaison between Product Manager and Business analyst and responsible in resolving various queries from Development and Testing teams. Created numerous plug and play healthcare products which resulted in tremendous sales conversions. Has expertise in building project scope, Business requirements documents, Use case specifications, Technical specifications documents. FRDs and Flow diagrams in Visio. Also, has gained expertise in Analytics domain using PowerBI, PowerAutomate. Expertise on Agile scrum strategies and creation various strategic roadmaps, Project plans, proposals.In addition, I have great experience in building various status and analytics reports using PowerBI, Power Automate workflows for 100% end to end automation. I have hands on experience in BPMN Process maps, Presentations, Gap analysis, User manual creation. In addition, I was responsible in providing various client value adds and optimal solutions. I was responsible across all the deliverable of the team and handling the entire BA team in meeting the deadlines and deliverables with high quality. With my technical expertise I gained hands on experience in Cloud platforms, ADO.NET, C++, Windows Communication Foundation (WCF).NET Framework, and Business Analysis.
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