Swathi M H

Product/Production Support Specialist

Role: Assistant Consultant at Tata Consultancy Services
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Swathi M H

13 years of experience as Product/Production Support Specialist. Possess IT industry experience with strong problem-solving, organisational, hardworking, communication, learning and team skills.Experience in working as a Jira and Confluence administrator and also migrated many of the projects and spaces to Atlassian SAAS.Adherence to all ITIL processes like Incident, Change and Problem managements from the support perspective. Support and troubleshooting issues in database, security tool and analysis.Participation in P1/P2 calls with the analysis we did and take it for closure.Monitors applications and respond to incidents, Ensure that team strive to meet SLAs and follow prescribed procedures.

Experience

Assistant Consultant
Tata Consultancy Services
Aug 2023 — Present · Bengaluru, IN
Working as a Application Support Specialist in Tax domain.

Education

Visvesvaraya Technological University
Bachelor of Engineering - BE, Computer and Information Sciences and Support Services

Contact information

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•••••@tcs.com
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Swathi M H

Experience

Assistant Consultant

Education

Visvesvaraya Technological University

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