Swastik Joshi

Experience

1. IT Cloud Applications - Lead

   Stitch Fix

   Feb 2018 — Present · San Francisco, CA, US

   Own the architecture, administration, and continuous improvement of Okta identity and access management (IAM) systems ensuring continuous service delivery and adherence to security standards.* Lead the integration of new applications and services into SSO and IAM platforms, collaborating with cross-functional teams to ensure secure and efficient onboarding.* Maintain and enforce user, group, and role assignment policies, including access reviews and entitlement management.* Manage and administer various cloud applications - Google, Slack, FreshService, Box, Atlassian, etc.* Escalation contact for IT Desktop support team and provide support via FreshSevice ticketing system.* Drive projects related to IAM modernization, risk reduction, and security posture enhancements.* Develop and manage documentation, knowledge bases, operational procedures, and user training related to identity management.* Monitor, investigate, and remediate IAM-related security incidents, working closely with security operations as needed.* Collaborate with SOX Compliance team to ensure organizational compliance with regulatory frameworks related to access control and identity management.

Education

• Northern Kentucky University

  Bachelor's degree, Information Systems

  2003 — 2007

Skills

• Troubleshooting
• Networking
• Windows
• Databases
• Technical Support
• Microsoft Office
• Active Directory
• Jira
• Sophos
• Websense
• Sso
• Saas
• Confluence
• Google Apps
• Ustream
• Sccm
• Mdt
• Pdq
• Gotoassist
• Jabber
• Vpn
• Trend Micro
• Crashplan
• Crystal Reports
• Outlook
• Bitlocker
• Html
• Matlab
• Operating Systems
• Windows 7
• Information Technology
• Data Analysis
• Customer Service
• Mac Os
• Comptia a+ Certification
• Filemaker
• Dod
• Camtasia
• Domain Controller
• Windows Server