Swastik Sourav
Associate Manager @Nykaa
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WORK HISTORY
Associate Manager @Nykaa
Currently managing Nykaa Privé - Nykaa\'s Loyalty ProgramAlso have experience in:1) Customer Retention (CRM)- Email, SMS, WhatsApp, App Push, Automated notifications 2) Lifecycle Management (CLM) & Cohort Analysis3) Promotional Activations- Couponing, Giveaways, Reward Points, Free Gifts, Flash Sales4) New Customer Acquisition5) Landing Page Wireframe, Design and QC5) Social Media Analytics6) Campaign Management and Performance Analysis7) Inventory Management8) Standardization of Reporting and Processes
EDUCATION
Indian Institute of Management, Calcutta
Master of Business Administration - MBA
ABOUT SWASTIK SOURAV
Growth & Retention//Nykaa
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