Swasti Jain
Amazon | IIM Indore\'24 | Hansraj College\'19
- Role
- Amazon Program Manager at Amazon
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Amazon Program Manager
Jun 2024 — Present · Bengaluru, IN
I successfully drive enablement programs that enhance customer acquisition, operational efficiency and customer performance scale up at Amazon. Launched Sales Enabler Package (SEP): Designed and scaled a bundled onboarding solution across channels, driving 96% sales adoption, 53% new seller adoption, and 28% higher efficiency for associates.2. Revamped New Seller Incentives (NSI): Conducted research with 540+ stakeholders and behavior analytics to redesign program structure, resulting in 40% service adoption growth and 38% more sellers crossing ₹100K+ sales.3. Scaled Ads & Listing Enablement: Rolled out the EWA ads program (70% adoption) and listing support product, boosting seller visibility, improving ad ROI, and achieving 28% higher conversions.4. Strengthened Seller Acquisition: Mapped the new seller journey, used lifecycle analytics to improve D2C brand targeting, and delivered a 22% increase in qualified brand acquisition leads.5. Optimized Vendor & Incentive Ecosystem: Streamlined third-party partner operations with a tri-party model (cutting TAT by ~3 days) and designed data-driven incentive structures that improved targeted sales behaviors by 25%.
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