Swaroop Krishna

Client Services Manager @Capgemini

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Client Services Manager @Capgemini

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Bengaluru, IN

Have handled large account for CPRD & TMT sector with a total value of Euro 6.5 Milo• Increase customer satisfaction by understanding business needs and providing resources.• Collaborated with technical teams to understand client requirements and provide tailored solutions.• Conducted product demonstrations and presentations to effectively communicate the value proposition of IT services.• Negotiated contracts, pricing, and terms to ensure a win-win outcome for the company and clients.• Collaborated with cross-functional teams to design and implement digital solutions.• Monitored project progress, tracked KPIs, and provided regular updates to stakeholders.• Was responsible for handling P&L for the account.

EDUCATION

2007 — 2009

AIMS Institutes

MBA, HR & Marketing

2004 — 2007

Bangalore University

BBM, HR

SKILLS

SourcingVendor ManagementRecruitingInterviewsTeam ManagementAccount ManagementCustomer Relationship Management (Crm)Key Account ManagementBenefits NegotiationCrmInterviewingTalent AcquisitionRecruitmentsEmployee RelationsScreening ResumesContract RecruitmentIT RecruitmentKey Account DevelopmentCampus PlacementInternet RecruitingScreeningTechnical Recruiting

ABOUT SWAROOP KRISHNA

Experienced Client Relationship Manager with a demonstrated history of working in the Staffing & Recruiting industry. Skilled in Customer Relationship Management (CRM), Technical Recruiting, Screening, Account Management, and Contract Recruitment. Strong sales professional with a MBA focused in HR & Marketing from AIMS.

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