Swaroop Krishna
Customer Success Manager/Customer Relationship Manager-Capgemini, Ex Randstad Technologies, Ex Objectwin technologies, Ex Magan infotech (Quess Crop)
- Role
- Client Services Manager at Capgemini
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Swaroop Krishna
Experienced Client Relationship Manager with a demonstrated history of working in the Staffing & Recruiting industry. Skilled in Customer Relationship Management (CRM), Technical Recruiting, Screening, Account Management, and Contract Recruitment. Strong sales professional with a MBA focused in HR & Marketing from AIMS.
Experience
Client Services Manager
Jul 2022 — Present · Bengaluru, IN
Have handled large account for CPRD & TMT sector with a total value of Euro 6.5 Milo• Increase customer satisfaction by understanding business needs and providing resources.• Collaborated with technical teams to understand client requirements and provide tailored solutions.• Conducted product demonstrations and presentations to effectively communicate the value proposition of IT services.• Negotiated contracts, pricing, and terms to ensure a win-win outcome for the company and clients.• Collaborated with cross-functional teams to design and implement digital solutions.• Monitored project progress, tracked KPIs, and provided regular updates to stakeholders.• Was responsible for handling P&L for the account.
Education
AIMS Institutes
MBA, HR & Marketing
2007 — 2009
Bangalore University
BBM, HR
2004 — 2007
Skills
- Sourcing
- Vendor Management
- Recruiting
- Interviews
- Team Management
- Account Management
- Customer Relationship Management (Crm)
- Key Account Management
- Benefits Negotiation
- Crm
- Interviewing
- Talent Acquisition
- Recruitments
- Employee Relations
- Screening Resumes
- Contract Recruitment
- IT Recruitment
- Key Account Development
- Campus Placement
- Internet Recruiting
- Screening
- Technical Recruiting
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