Swaroop Krishna

Customer Success Manager/Customer Relationship Manager-Capgemini, Ex Randstad Technologies, Ex Objectwin technologies, Ex Magan infotech (Quess Crop)

Role
Client Services Manager at Capgemini
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Swaroop Krishna

Experienced Client Relationship Manager with a demonstrated history of working in the Staffing & Recruiting industry. Skilled in Customer Relationship Management (CRM), Technical Recruiting, Screening, Account Management, and Contract Recruitment. Strong sales professional with a MBA focused in HR & Marketing from AIMS.

Experience

  1. Client Services Manager

    Capgemini

    Jul 2022 — Present · Bengaluru, IN

    Have handled large account for CPRD & TMT sector with a total value of Euro 6.5 Milo• Increase customer satisfaction by understanding business needs and providing resources.• Collaborated with technical teams to understand client requirements and provide tailored solutions.• Conducted product demonstrations and presentations to effectively communicate the value proposition of IT services.• Negotiated contracts, pricing, and terms to ensure a win-win outcome for the company and clients.• Collaborated with cross-functional teams to design and implement digital solutions.• Monitored project progress, tracked KPIs, and provided regular updates to stakeholders.• Was responsible for handling P&L for the account.

Education

  • AIMS Institutes

    MBA, HR & Marketing

    2007 — 2009

  • Bangalore University

    BBM, HR

    2004 — 2007

Skills

  • Sourcing
  • Vendor Management
  • Recruiting
  • Interviews
  • Team Management
  • Account Management
  • Customer Relationship Management (Crm)
  • Key Account Management
  • Benefits Negotiation
  • Crm
  • Interviewing
  • Talent Acquisition
  • Recruitments
  • Employee Relations
  • Screening Resumes
  • Contract Recruitment
  • IT Recruitment
  • Key Account Development
  • Campus Placement
  • Internet Recruiting
  • Screening
  • Technical Recruiting

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Swaroop Krishna — Client Services Manager at Capgemini in Bengaluru, KA, IN | Unifers