Swaroop Pulagala
IBMi/iSeries/AS400 Administrator and Cloud infra operations
- Role
- Senior System Administrator at HSBC
- Location
- Visakhapatnam, AP, IN
- LinkedIn followers
- 500 followers
About Swaroop Pulagala
A self-motivated IT professional and ITIL foundation certified in IT service management, with more than 2 years experience in a 24/7 operations environment utilizing AS400, mainframe CA7, ROBOT tool and Control-M. Having good analytic skills and problem determination. Extensive experience in escalating, ticketing and tracking incidents using BMC Remedy, ISM Maximo and HP service center. Sound understanding of secured file transfer protocols and system reboots. A team player with high energy and ability to work independently as well as part of a team.
Experience
Senior System Administrator
Mar 2024 — Present · Hyderabad, IN
Education
MVGR college of engg
Bachelor of Technology (B.Tech.), Computer Science
2006 — 2010
Skills
- IT Service Management
- Bmc Remedy
- Servers
- Itil
- Disaster Recovery
- As400 System
- .net
- Routing
- Cyberark
- Databases
- Rtview
- Management
- Mainframe
- Maximo
- Ca7
- Splunk
- Service-Now.com
- Db2
- Ibm Iseries
- Systems Analysis
- Hardware
- Hp Service Center
- Ftp
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