Swaroop Reddy Mandapalli
Application Support Engineer @ Amazon | Java, Spring Boot | AWS (EC2, CloudWatch, EKS) | Kubernetes, Docker | Production Support & Incident Management
- Role
- Application Support Engineer at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Swaroop Reddy Mandapalli
Application Support Engineer with 1+ years of experience supporting large-scale web and mobile applications at Amazon, primarily in the payments and e-commerce domain.I specialize in production support, incident management, and troubleshooting Java/Spring Boot applications running in cloud and containerized environments. I have hands-on experience diagnosing system-level issues on Linux, analyzing logs and metrics, and resolving performance bottlenecks and service failures.Key strengths:• Production monitoring using AWS CloudWatch, Kibana, and Grafana• Incident handling (P1/P2), root cause analysis, and SLA-driven resolution• Troubleshooting Kubernetes pods, Docker containers, and backend APIs• SQL-based data validation and REST API debugging using Postman• Strong collaboration with development and DevOps teams
Experience
Application Support Engineer
Feb 2024 — Present · IN
Education
Malla Reddy University Hyderabad
Bachelor of Technology
2020 — 2024
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