Swaroop Ramakurthi
Microsoft Power Platform Developer | Power Apps, Power Automate, Power BI | Building Secure, Scalable Solutions
- Role
- Data Team Lead at PepsiCo
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Swaroop Ramakurthi
Experienced Process Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Statistical Data Analysis, Microsoft Excel, Data Analysis, Microsoft PowerPoint, and SharePoint Designer. Strong operations professional with a Master\'s degree focused in Management Information Systems, General from Sikkim Manipal University - Distance Education.
Experience
Data Team Lead
Aug 2021 — Present · Hyderabad, IN
Generated and Analysed confidential reports - Census/Headcount, Turnover, Open/Cancelled, Sales requisitions, Performance development, Bonus Accruals etc. reports for the Leadership Team •Cleansed and Blended data to make consistent and effective reports and analysis • Ensured consistent service delivery of agreed process and complete transaction tracking to capture SLAs •Identified and implemented service delivery and process improvement opportunities in the assigned process •Ensured a consistent and high level of customer service and operational excellence to ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements •Partnered with team to execute plans to improve customer satisfaction with a focus on processes •Independently and collaboratively conducted very complex analysis requiring a deep understanding of data management, measurement and/or analytics •Managed escalation and takes ownership for ultimate issue resolution •Built and maintained Power BI, Tableau and PowerPoint dashboards for the Global and Country Leadership to ensure informed decision making
Education
Andhra University
Bachelor of Engineering
2011 — 2014
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