Swaroop Nagaraj

Experience

1. Security Analyst

   IBM

   Mar 2022 — Present · Bengaluru, IN

   Performs real-time monitoring, security incident handling, investigation, analysis, reporting, and escalation for multiple clients.• Responsible for conducting eyeball monitoring and converting qualified alerts into incidents within customer-defined timelines.• Experienced in using SOAR (Security Orchestration, Automation, and Response) tools like Simplify to monitor real-time cases.• Experience with SIEM (Security Information and Event Management) tools such as QRadar and Microsoft Sentinel for real-time event monitoring.• Created and managed tickets using ticketing tools.• Followed up on open incidents and closed tickets based on client responses.• Collected logs from all network devices and analyzed them to identify suspicious activities.• Monitored inbound and outbound traffic for firewalls and investigated related events.• Contributed to and published security advisories.• Took action on IOCs (Indicators of Compromise) and CVEs (Common Vulnerabilities and Exposures) received from advisories.• Provided input for alert fine-tuning based on false positives and true negatives observed from past incident resolutions.• Created reports tailored to client requirements.• Sent device status reports to relevant teams to prioritize and resolve issues.• Maintained up-to-date documentation for SOPs, daily incident trackers, and incident follow trackers.• Take follow ups and closing of the tickets based on the client response.• Created shift hand-off reports and checklists for the previous day.

Education

• Vishveshwarya Institute Of Engineering And Technology

  Bachelor of Engineering - BE