Swaroop Acharya
Strategic Operations Leader | Supply Chain, Analytics & Customer Success.
- Role
- Manager at Schaeffler
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Swaroop Acharya
To be associated with a progressive organization that, Provides a challenging, open…
Experience
Manager
Feb 2020 — Present · Pune, IN
Strategic Leadership: Managed and directed all aspects of primary customer support, elevating service standards for both internal and external clients.Operational Excellence: Drove continuous improvement initiatives that significantly enhanced customer satisfaction metrics and streamlined operational workflows.Stakeholder Management: Provided strategic liaison between team members, stakeholders, and vendors to ensure seamless coordination of activities, provisioning, and risk mitigation.Performance Analytics: Developed, documented, and presented comprehensive progress reports and key performance indicators (KPIs) to executive leadership to inform and guide strategic business decisions.
Education
Maharaja sayajirao universtity-baroda
Bachelor's Degree
2003 — 2008
Vinayaka Mission's Research Foundation - University
Master of Business Administration (M.B.A.)
2012 — 2014
PRERNA VIDHYALAY, BARODA
High School
2002
Skills
- Wholesale Operations
- Business Planning
- Microsoft Word
- Sap Products
- Outlook
- Customer Relations
- Ms Excel Pivot Tables
- Team Management
- Microsoft Excel
- Powerpoint
- Dealer Management
- Lotus Notes
- Powerpivot
- Sales Operations
- Inventory Management
- Sap Sd Module
- Automotive
- Mis
- Microsoft Office
- Customer Satisfaction
- Sap
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