Swarnima Srivastava
Support Operations Executive | Seller Experience | Email Case Handling & Compliance Support
- Role
- Representative Operation at Concentrix
- Location
- Kanpur, UP, IN
- LinkedIn followers
- 500 followers
Experience
Representative Operation
Jul 2025 — Present · Gurugram, IN
Worked in an email-based support role where I handled seller queries related to account performance, order issues, and policy compliance. I analyzed cases, provided accurate resolutions as per guidelines, coordinated with internal teams when required, and ensured timely, professional communication while maintaining quality and SLA standards.
Education
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
O Level diploma course, Business professional programmer
JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE, JUHI,
Bachelor of Commerce - BCom, Marketing
PSIT Kanpur (Pranveer Singh Institute of Technology)
Master of Business Administration - MBA, Business Administration and Management, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.