Swaril Desai
Business Systems Analyst @CI Financial
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WORK HISTORY
Business Systems Analyst @CI Financial
Toronto, ON, CA
led initiatives related to enhancing Corporate Shareholder Applications, internal/external IT systems and tools, FundSERV releases and Client Reporting- Performed vendor backlog analysis, prioritization of items based on business and IT roadmap to drive vendor efficiency, performance and value- Analyzed, documented and resolved product Incidents, data issues, back end data fixes, reporting requests etc. to support corporate shareholder system applications- Ensured vendor change management practices are fully implemented in accordance to client requirements to maximize client satisfaction.Tools used : JIRA, Confluence, UltraEdit, Rapid SQL, PuTTY, Postman, legacy applications.
ABOUT SWARIL DESAI
At Simplii and CI Financial, my role as a Business Systems Analyst centres on driving…
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