Swapnil Saurav

Manager at ServiceNow | TEDx Speaker | Author | Patent Holder I Certified Supply Chain Professional - APICS | PMP - PMI | MBA- SP Jain | MS- BITS Pilani | Bridging the Gap Between Tech & Business

Role
Senior Manager Problem Management at ServiceNow
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Swapnil Saurav

Technology Leader with 20+ years of experience driving digital transformation across…

Experience

  1. Senior Manager Problem Management

    ServiceNow

    Jul 2024 — Present · Hyderabad, IN

Education

  • UPES

    Doctor of Philosophy (Ph.D.), Logistics, Materials, and Supply Chain Management

    2015 — 2025

  • Charter Universty

    Doctor of Business Administration, Business Administration and Management, General

  • GITAM Deemed University

    Doctor of Philosophy - PhD, Augmented Reality

  • Centre for Development in Advanced Computing

    Diploma in Advanced Computing, Computer Science

    2003 — 2003

  • Visvesvaraya Technological University

    Bachelor of Engineering, Computer Science & Engineering

    1999 — 2003

  • SPJIMR SP Jain Institute of Management & Research

    Post Graduate Programme in Management, Management

    2008 — 2009

  • Kendriya Vidyalaya, Nazira, Assam

    Class 3 to 4, School studies

    1988 — 1990

  • Bharatiya Vidya Bhavan Public School, BHEL, Hyderabad

    Class V to XII, English, Maths, Science

    1990 — 1998

  • Birla Institute of Technology and Science, Pilani

    M.S.(Software Systems), Software Engineering

    2006 — 2008

Skills

  • Integration
  • Oracle
  • R Programming, Python Programming
  • Requirements Analysis
  • Cloud Computing
  • Software Development Life Cycle (Sdlc)
  • Business Process
  • Requirements Gathering
  • Analysis
  • Agile Methodologies
  • Management
  • Business Development
  • Project Management
  • Program Management
  • Statistical Data Analysis
  • Leadership
  • Java
  • Erp
  • Java Enterprise Edition
  • Enterprise Software
  • Vendor Management
  • Unix
  • Enterprise Architecture
  • Software Project Management
  • Crm
  • Databases
  • Software Documentation
  • Sdlc
  • Solution Architecture
  • Sql
  • Pre-Sales
  • Web Applications
  • C#
  • .net
  • Testing
  • Soa
  • C++
  • Business Intelligence
  • Business Analysis
  • Consulting

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Swapnil Saurav — Senior Manager Problem Management at ServiceNow in Hyderabad, TG, IN | Unifers