Swapnil Sharma
Assistant Manager
- Role
- Assistant Manager - Insurance Operations (Us Canada) at FBSPL
- Location
- Udaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Swapnil Sharma
As an Assistant Manager – Operations at Fusion Business Solutions Pvt. Ltd.(FBSPL), I specialize in leading and optimizing back-office support functions for Property & Casualty Insurance operations across Canada and the U.S. With a strong foundation in insurance workflows, team leadership, and client engagement, I ensure seamless service delivery aligned with industry standards and compliance requirements.Over the years, I’ve played a key role in training, mentoring, and managing high-performing teams supporting multiple agencies and brokerages. I bring a solutions-driven mindset to process improvement, risk management, and operational excellence - always focused on delivering consistent quality, meeting SLAs, and enhancing client satisfaction.My core expertise includes- End-to-end P&C Insurance operations (Home, Auto, Commercial)- Process development, quality control & compliance- Team leadership and performance management- Client coordination and workflow transition- Agency Management Systems (AMS) and carrier portalsI’m passionate about building strong relationships - both with internal teams and external stakeholders - and take pride in driving operational efficiency and long-term value for our insurance partners.Let’s connect if you’d like to exchange insights in insurance operations or explore synergies in the P&C domain.
Experience
Assistant Manager - Insurance Operations (Us Canada)
Jul 2024 — Present · Udaipur, IN
Education
St. Gregorios Senior Secondary School
Commerce
2011
Vidhyapeeth university
Master of Computer Applications - MCA
2015 — 2018
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