Swapnil Saigaonkar

Mall Manager Zonal Lead @Reliance Retail

Mumbai, IN

Ensuring Operational – SOP, Checklists, Safety & Audits are followed as per schedule. Business Review Meeting – Weekly update and resolution on BRM points onsite. Revenue Assurance – Timely Invoicing and collection update to HO. Marketing & SOH – Casual Leasing Target vs Actual, Barter deal with RR Formats. Statutory & Regulatory Compliance - Ensure Mall is 100% Statutory & Regulatory Compliant. Periodic Audit & Check Retailers for applicable Licenses. Store Audits - Ensuring Audits are 100% compliant. Mystery, Fire & safety Audits as per schedule. Store Fit outs – Coordination, alignment of concern department for the approval of Store operations. SPOC for Centro SIS leasing and Documentation Process the creation of Site code & Customer code for invoicing. Data management of all stakeholders with 100% Compliant. Reconciliation of leasing Income. Generating Prospective leads for vacant area. Quality & Assurance audit value format stores in perspective of customer experience and the store is compliant with the HSEF norms. Store Visits to pull out snag points pertaining to Facility Management, Security Loss Prevention, and store operations hygiene with reference to HSEF. Audit report submission, follow up for the closure/rectification of observations. Submission of Travel Plan monthly/ yearly. Ensuring the Cost per store is maintained within the budget. Analyzing the store revenue post Q&A Visit.

National Institute of Management

Master of Business Administration (MBA)

Yashwantrao Chavan Maharashtra Open University

Bachelor of Commerce - BCom

Vidyamandir High School

HSC