Swapnil Raut
Operations || SCM || Logistics || EX-Blue Dart ||EX-Flipkart || EX-Delhivery || EX-Ecom || MBA in SCM ||
- Role
- Operations Manager Nhq at Reliance Retail
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Swapnil Raut
With over a decade of experience in logistics and supply chain management, I specialize…
Experience
Operations Manager Nhq
Mar 2021 — Present · Pune, IN
Handling Overall logistics operations such as First Mile, Middle Mile & Last Mile Operations in different geographical areas. Strategic planning Execution of Inbound, Outbound operations without any non-compliance. Ensuring all Operations parameters were meet with smooth process flow. Managing & analysing operations metrics performance & providing suggestions for further improvement. Handling Business partner Vehicle utilization rate, costing and Payment process. Managing & Auditing shop floor for Hub & Branches with proper movement of consignments. Co-ordinating with DEPS Team & resolving it with smoothly without any customer claim/debit. SLA Management, Cost control, Vehicle utilization management & Customer experience. Handling Business development activities for cluster business improvement. Retaining Existing customers by handling client escalations & solving Queries in providing solutions. Managing profit & loss for Hub and Branches and accountable for the same. Problem solving any exceptional cases in logistics operations. Ensuring shop floor management process in doing stock audit. Co-ordinates with Management for Network Planning, Network design, Cost optimization, HIH Partner Billing, System and Tech Improvements. Preparation of all Basic Operation Parameters report related to Inbound/Outbound operations.
Education
Sinhgad School of Business Management
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
2013 — 2015
Amrawati University
Bachelor of Business Administration - BBA, Business Administration and Management, General
2009 — 2012
Skills
- Teamwork
- Team Management
- Logistics Management
- Warehousing
- Powerpoint
- Microsoft Excel
- Transportation
- Supply Chain
- Leadership
- Warehouse Management
- Customer Relationship Management (Crm)
- Business Development
- Management
- Negotiation
- Microsoft Office
- Operations Management
- Customer Service
- Business Strategy
- Inventory Management
- Vendor Management
- Warehouse Operations
- Strategic Planning
- Sourcing
- Microsoft Word
- Supply Chain Management
- Training
- Logistics
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