Swapnil Pansare
Technology Delivery & Management Consulting | AI, Transformation, Automation | Strategy | System Engineering | Enterprise Architecture | 20+ years with top-tier firms
- Role
- Technology Delivery Transformation Strategy - o Bss, Ai & Devops Enterprise Consulting Se at Tech Mahindra
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Swapnil Pansare
Overview of Swapnil23+ years of overall experience in Telecom, Retail, Healthcare, Energy & Utility industry in the areas of ERP (SAP) & CRM (Siebel, SFDC) Digital Transformation, Business Consulting, Process & Domain Consulting, Business Analysis, Process Analysis, E2E process designs, Product Rationalization and IT Service Desk consulting across Western Europe, North America, APAC & India. Experienced in technical consulting, solutioning and Project/Program Delivery Management.Developing and executing a long-term AI innovation strategy and technical roadmap that aligns with broader business goals; Leading, mentoring, and scaling high-performing, cross-functional teams of engineers, data scientists, and ML specialists.Overseeing the entire AI product lifecycle, from ideation and R&D to commercial launch and deployment into production environments; Partnering with product, business, and creative stakeholders to translate requirements into robust technical solutions and align AI initiatives with business outcomes.Staying abreast of emerging AI trends (e.g, Generative AI, LLMs) and evaluating new technologiesExcellent knowledge of Telco and Enterprise products / services, the associated customer journeys, business processes and KPIs. IT B/OSS Technical Solution Architect, Business Operation, Business Process Consulting & Transition, Process Automation, Digital Transformation with Service Delivery, strategics & delivering Technology solutions (based on platform re-engineering).I am accomplished at delivering operational excellence and customer loyalty through outstanding Customer Relationship Management, Implementation of industry best practices and driving continuous improvements by providing support to large-scale onshore Business and IT Transformation for world’s leading Telecom, Retail, Healthcare, Energy & Utility players.IT enterprise professional with IT Capabilities, Solutions & Consulting, Product Manager, Technical Analyst & Solution Architect – JAVA, CRM) to drive value for customers. To define Digital Transformation journeys – perform maturity assessments and develop strategic road-maps to help clients establish and achieve their personalization goals with excellent track record in technology services & business consulting, conceptualizing, and directing development of advanced technology solutions, building plus managing IT operations for domestic and global organizations.
Experience
Technology Delivery Transformation Strategy - o Bss, Ai & Devops Enterprise Consulting Se
Dec 2005 — Present · Pune, IN
Tech Mahindra Ltd.(Formerly Mahindra British Telecom, MBT)Locations:Hong Kong, APAC; Leeds, UK; Newbury, UK; Vancouver, Canada; Munich Germany; EU multipleMiddletown area, NJ USA; Dallas/Fort Worth Area USAGlasgow, United Kingdom; Leeds, United Kingdom; Dubai UAE; Muscat Oman;Milton Keynes, United Kingdom; London, UK;
Education
Gujarat University
Bachelor's degree, Electronics
1994 — 1997
RMIT University
Master of Information Technology, Computer Systems Engineering; IT
1999 — 2001
H.B. Institute of Communication and Management
PGDBM, Business Management
1997 — 1998
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