Swapnil Mankar
Sales Support Manager
- Role
- Sales Support Manager at Tata Communications
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Swapnil Mankar
ITIL certified professional with 11+ years of experience in Telecommunication & IT…
Experience
Sales Support Manager
Jun 2020 — Present · Pune, IN
Responsibilities Handling:• Working as Sales support manager for Global Voice Services Under business unit DIAS (Digital Infrastructure Application & Security Services)• Support sales and Infrastructure project management team working across the USA region for new business / upgrade the existing WAN or Voice service like ITFS, LNS, UFIN, PSTN replacement, Global SIP connect, Teams DR etc.• Provide contracting related guideline to sales team from taxation, legal and regulatory standpoint.• Managing an opportunity / Voice service order end to end (Lead to order and order to cash journey)• Coordinate with internal cross functional teams like Billing, Pricing, Solution designing, provisioning, Project Manager etc. to ensure error free delivery of service.• Active participation in NPIs programs for existing system enhancement for new product, service or offerings. • Tools: SFDC (Sales Force Dot Com), Optimus, Tiger / REPC, Pulse (Pricing management), Service now
Education
Fergusson College
Bachelor of Science - BS
Skills
- Voip
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