Swapnil Kharche
Salesforce Certified Expert (6x) | Digital Transformation Specialist | Product Owner | Salesforce Functional Architect | Service, FSL & Sales Cloud Consultant | Agentforce Specialist
- Role
- Manager - Salesforce Business Analyst at Cognizant
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Swapnil Kharche
Salesforce Business Analyst ExpertiseExperience and Focus• With a robust track record in Salesforce Business Analysis, I bring a wealth of expertise in digital transformation within diverse domains such as automotive, health science, and US taxation.• At Cognizant, my focus is on leveraging Sales Cloud and Service Cloud to enhance customer experiences and streamline business processes.Project Management Methodology• Agile project management forms the backbone of my approach to delivering IT projects with strong customer satisfaction.• Partnering closely with stakeholders, I prioritize product backlogs and support teams through comprehensive QA and regression testing, ensuring successful end-to-end delivery and continuous improvement in service delivery.
Experience
Manager - Salesforce Business Analyst
Feb 2022 — Present · Pune, IN
Education
International Institute of Information Technology Hyderabad (IIITH)
MBA, Telecom
2009 — 2011
Skills
- Business Strategy
- Project Planning
- Auditing
- Engineering
- Market Research
- Business Analysis
- Strategic Planning
- Microsoft Office
- Project Management
- Team Building
- Requirements Analysis
- Java
- Telecommunications
- Business Planning
- Management Consulting
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