Swapnesh Kumar
Digital Transformations| Fintech| Project management |Strategy| IT Governance|Digital channels ( Whatsapp,Chatbot ,Mobile Banking )
- Role
- Vice President at RBL Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Swapnesh Kumar
BFSI| Digital Banking : Chatbot,Alexa,Whatsapp Banking | Digital Marketing | Loylty and RewardsFunctional lead for Strategic Bank Initiatives and Business Transformation Programs. Technically sophisticated and visionary technology professional offering experience of over 20 Years in With more than 10 years of experience in areas of Digital Transformation, Project/ Program Management & Co-ordination, Vendor management, Delivery & Application Development. Extensive hands on to Develop and implement comprehensive digital banking products as per business needs. Extensive hands-on to Deal with techno-functional aspects of various Digital Banking Products. Extensive hands on implementing Digital technologies such as API/ Dev Ops/ Mobile Development/Web applications etc A good techno-functional understanding on AI/ ML/Bots/ other emerging technologies. Extensive hands-on with Agile development methodologies, technologies such as Java/ DotNet/ Angular/ Node JS/ otherweb/ mobile technologies. Ability to manage decisions at different levels working along with product managers, business stake holders, infrastructure,security managers and rest of technical team. Experience in managing products in digital platform/ API/ Integration. Manage emerging areas of Digital Banking such as UPI Based Solutions, Artificial Intelligence, Chat / Voice Bots, onlineLending, API Platforms, OMNI Channel, WhatsApp Banking. Lead a technical product team in the area of digital platform, API, integration, monitoring, platforms etcDomain Expertise: Banking, BFSI, Transaction Platform, Mobile Money, Travel, Mobile Payment, Service IntegratKey Strength AreasProject Management,Product Management,Team Management,Business Analysis,Vendor Management, Documentation,Process Automation,Internal Consulting & Solution Delivery,Technical Guidelines, IT Service Management,Cross-functional Coordination
Experience
Vice President
Sep 2022 — Present · Navi Mumbai, IN
Led end-to-end delivery of digital banking projects including mobile banking, and chatbot and WhatsApp solutions.Managed regulatory compliance, risk assessments, and internal/external audits (RBI, PCI DSS).Oversaw project planning, execution, budgeting, and resource allocation for large-scale IT programs.Coordinated with cross-functional teams and fintech vendors to deliver secure, compliant, and innovative banking solutions.Governed change management, UAT/SIT, and release processes to minimize operational disruption.Established vendor governance models and monitored SLAs for technology service providers.
Education
University of Allahabad
B.sc, Computer science,Math
1995 — 1998
V.B.S Purvanchal University
M.C.A, Information Technology
1999 — 2002
Skills
- Software Project Management
- Crm
- IT Operations
- Mobile Technology
- Software Development
- Asp
- Unix
- Wcf Services
- Requirements Gathering
- Microsoft Technologies
- Mobile Commerce
- C# 3.0
- Mobile Wallet
- Mobile Applications
- Agile Methodologies
- Vas
- Visual Basic
- Project Management
- Web Services
- Integration
- Payment Gateways
- IT Management
- Database Design
- Sdlc
- Solution Architecture
- Service Delivery
- E-Commerce
- Mobile Payments
- C# 2.0
- Agile Project Management
- Product Management
- Design Patterns
- Soa
- Sms
- C#
- Team Management
- Analysis
- Wcf
- Databases
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