Swapnesh Paliwal
Sr Information Technology Account Manager @Supersourcing
Signup · Get unlimited contacts
WORK HISTORY
Sr Information Technology Account Manager @Supersourcing
Indore, IN
I bring 9+ years of expertise in driving operational efficiency, streamlining workflows, and maximizing productivity. I am experienced in driving operational efficiency and maximizing productivity. I have proven track record in maintaining strong relationships, ensuring high customer satisfaction and loyalty. Recipient of the Super Wall Award for long-term client management, client satisfaction, and stability. Skills Includes: • Operations management, process optimization, team leadership, strategic planning, client relationship management. • Successfully managing end-to-end client lifecycle, including project management and vendor relationships. • Implementing best practices and SOPs for seamless operations and compliance. • Identifies areas for improvement and implements process enhancements for efficiency and cost savings. • Leverages technology tools for workflow automation and streamlined operations. • Builds high-performing teams, fosters collaboration, and supports professional growth. • Contributes to strategic initiatives aligned with business objectives. • Provides insights and recommendations for business growth and scalability. • Nurtures client concerns, delivers exceptional service & solutions. • Passionate about optimizing operations, embracing challenges, and driving excellence.
EDUCATION
Devi Ahilya Vishwavidyalaya
Master of Business Administration - MBA, Marketing and Operations
ABOUT SWAPNESH PALIWAL
Seasoned Senior Manager with over 9+ years of diverse experience in the domains of Real Estate, E-Learning, Internet, and IT companies. Demonstrated expertise in effectively managing sales, renewals, CRM, and post-sales operations. Proven track record of success in overseeing the entire lifecycle of sales and operations, catering to Startups, SMBs, and enterprise customers. Proficient in driving end-to-end sales processes, post-sales activities, and operational strategies with budgets ranging from INR to 2.5 crore INR. Experienced in leading and managing teams of 10-25 professionals. As a Senior Manager, I bring a wealth of experience in dynamic and rapidly evolving industries. I excel in cross-functional leadership, successfully managing complex projects and implementing strategic initiatives. My skillset encompasses sales, business development, operations, and client relationship management. I have been recognized for my ability to forge strong partnerships and leverage market insights to drive growth and optimize performance. I am committed to delivering exceptional value through innovative solutions and a customer-centric approach. With a passion for leveraging technology and digital advancements, I strive to transform businesses and achieve sustainable success.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.