Swapneel Doshi

About Swapneel Doshi

With a distinguished career spanning over 28 years, I have honed my expertise in delivering exceptional IT services across diverse industry domains and leading-edge technologies. My proficiency in Key Skills like - Leading Global Delivery & Practices Organizations- Digital Transformation- Modernization - Cloudification - Digital & Business Transformation- Large Program Management- Enterprise Applications Development, Maintenance & Testing Services (ADM Services)- Profitable Growth & Operational Excellence- Design Thinking & Change Management - Large Team Management & Employee ExperienceMy proficiency spans across the following key areas:Global Delivery Management: Comprehensive expertise in managing end-to-end global delivery, including P&L ownership, talent management, and operational excellence. Recently have successfully led the delivery of projects worth over $350 million in the healthcare and logistics verticals, while managing a large workforce across locationsIndustry-Specific Solutions: My proficiency extends to consulting and implementing agile, go-to-market digital solutions tailored for diverse business needs. I have delivered impactful solutions in various industries such as logistics, healthcare, insurance, banking & finance, as well as energy & utilities, which has enabled clients to achieve effective business objectives.Enhanced Customer Experience: Achieved high rate of client retention and expansion with excellent delivery, innovate solutions using newer technologies & methodologies. Consistently improved & maintained high CSAT index. Strategy & Execution: Expertise in defining, planning & executing customized strategies to deliver complex transformational projects in the areas of digital transformation, legacy moderation, enterprise development and support etc. for various clients using new technology stacksProfitable Growth: Steered efforts towards successfully converting dormant BUs & accounts to rapid growth & profitable BUs & accounts by building strong client relationship, quality delivery & operational excellence. In short span of 3 years, played key role to achieve $100 million (from $25 million) revenue for top USA logistic company and $80 million (from $20 million) revenue for top USA healthcare payer. Innovative Approach: Proven track record of delivering value to clients using new technologies like digital transformation, cloud, RPA, AI and new methodologies like SafeAgile, Scrum, SRE, RUP etc. and large workforce. Also, extensive experience in mining the accounts.

Experience

1. Global Delivery Lead

   Accenture

   Aug 2024 — Present · Pune, IN

Education

• Indian Institute of Management Bangalore

  Executive Management Program, Business Administration and Management

  2015 — 2015

• Shivaji University

  BE, Electronics

  1991 — 1994

Skills

• IT Strategy
• Software Quality Assurance
• Affordable Care Act
• IT Outsourcing
• Project Management
• Business Process Design
• Sdlc
• Solution Architecture
• Project Delivery
• Cmmi
• IT Management
• Service Delivery
• Business Analysis
• Global Delivery
• Outsourcing
• Pmo
• Pmp
• Business Transformation
• Project Governance
• Offshoring
• Service-Oriented Architecture (Soa)
• Requirements Analysis
• Pre-Sales
• Team Leadership
• Presales
• Scrum
• Agile Methodologies
• Vendor Management
• Management
• Software Development Life Cycle (Sdlc)
• Healthcare Information Technology
• Business Process Re-Engineering
• Agile Project Management
• Team Management
• Program Management
• IT Service Management
• Software Project Management
• Transition Management
• Soa
• Resource Management