Swapna Sah
Business Strategy and Excellence | Program and Project Management |Customer Experience |Continuous Improvement |Change Management |OKR|AI driven knowledge management
- Role
- Senior Manager at Visa
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Swapna Sah
Hi, I am Swapna! Currently working as a Senior manager at Visa, where I apply my 14+ years of experience in continuous improvement,risk assessment, and AI adoption. I hold a Lean Six Sigma Black Belt, a postgraduate diploma in data science and business analytics, PMP and multiple certifications in Lean and Agile methodologies. As a certified change practitioner ( Prosci) and program manager I lead, mentor, and create content for Lean practitioners across the organization. I also provide global consulting for strategy alignment and execution services, using OKRs, data-driven insights, and total operating models. My mission is to enable continuous improvement and innovation across the organization and beyond, by utilizing AI tools,cultivating strong agile teams, improving interdepartmental and cross-functional collaboration, and enhancing customer satisfaction on a global scale.
Experience
Senior Manager
Jan 2024 — Present · Austin, US
Education
Texas State University-San Marcos
Masters in Health Administration, Healthcare
2007 — 2009
The University of Texas at Austin
Post Graduate Diploma, Data science and Business Analytics
Savitribai Phule Pune University
BE, Instrumentation and Control
2002
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