Swapnadeep M.
Site Reliability Engineer | AWS | Linux | Python | Automation | Docker | Production & Incident Management | IBM Labs | Ex-TCS
- Role
- Senior Software Engineer - Sre at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Swapnadeep M.
Site Reliability Engineer with 9+ years of overall experience in Linux-based production environments, cloud infrastructure (AWS – 4+ years) and automation using Python (3–4 years). Strong background in L3 production support, incident management, SLA adherence, and reliability engineering.Experienced in designing automation to reduce operational toil, improve deployment efficiency, and enhance system uptime. Proven expertise in troubleshooting critical production issues, performing root cause analysis (RCA), and implementing preventive solutions in distributed environments.
Experience
Senior Software Engineer - Sre
Feb 2024 — Present · Bengaluru, IN
Designed and implemented a Python3 script for a customer, streamlining user retrieval from database.• Established a Jenkins server to enhance process automation. • Collaborated with customers during live debugging sessions, ensuring prompt resolution of product issues. • Coordinated with cross-functional teams to implement customer-requested features, improving product functionality.• Ensuring timely delivery of any deliverable.
Education
International Institute of Information Technology Bangalore
Post Graduate Diploma
2019 — 2020
Central Board of Secondary Education
AISSCE
2010 — 2012
Army Public School Barrackpore
AISSE
2004 — 2010
Institute of Engineering & Management (IEM)
Bachelor's degree
2012 — 2016
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