Swapna Adluru
🔹Senior Product Executive| 🔹Generative AI Architect | 🔹Leading Digital Product Strategy & Market Innovation
- Role
- Senior Product Manager Digital Transformation & Ai Strategy Reducing Client Attrition by 40 at Truist
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Swapna Adluru
Ex-Software Engineer → AI Product Leader | 7 Years Coding → 12 Years Building…
Experience
Senior Product Manager Digital Transformation & Ai Strategy Reducing Client Attrition by 40
May 2025 — Present · US
Reduced Merchant Attrition by 40% — Led end-to-end digitization of manual onboarding processes, transforming sales-heavy workflows into automated, client-centric experiences across Commercial and Small Business segments.Accelerated Client Approvals by 60% — Redesigned underwriting processes with compliance-first vendor integrations, streamlining financial system workflows and reducing onboarding time from weeks to days.Delivering $2M+ Annual Savings through Salesforce automation and AI-driven workflows, eliminating manual effort while enabling predictive insights and real-time client journey visibility.Achieved 95% Process Automation — Pioneered LLM-powered solutions for risk analysis and financial crime detection, scaling operational efficiency while maintaining regulatory compliance.Drove 25% Revenue Growth — Combined digital-first product strategy with executive stakeholder alignment, delivering measurable business impact through enhanced client retention and competitive differentiation.Key differentiator: Transformed a manual, sales-dependent process causing severe attrition into an automated, scalable digital platform — directly solving the root cause of client churn while positioning the organization for sustained growth.
Education
University of South Florida Muma College of Business
Master of Business Administration - MBA
Project Management Institute
Agile Coach
University of South Florida
Gen AI Impacts and Possibilities
Project Management Institute
PMP
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