Swapna Padamati
San Engineer-project Manager @HSBC
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WORK HISTORY
San Engineer-project Manager @HSBC
Hyderabad, IN
EDUCATION
Osmania University
BCA, Bachelor of Computer Applications
SKILLS
ABOUT SWAPNA PADAMATI
Certifications Secure Cloud Services Certified ProfessionalEXIN Certified IntegratorPRINCE 2 Practitioner ISO 27002 Information Security Foundation CertifiedITIL V3 ® Expert CertifiedCNSM CertifiedSix SigmaTrainings• Kepnor Tregoe • PMP • CCNA• MCSE 2003• Lotus Domino AdminTools • BMC Remedy Suite 7• HP Service Manager 7• HP u CMDB• HP Open View• CA UnicenterOverall 13.8yrs of IT Experience with ITIL Process Consulting,Business Transition & Transformation. Strong in-depth experience in handling Large scale Data Centres. Have good knowledge and work experience in setting up a Contact Centre Infrastructure such as the IVR and Database Servers,Active Directory,Project Management,Implementation of ITSM standards within in theHandled real time Disaster Recovery operations during BCP scenarios. Experience in setting up BCP readiness at sites.Successfully handled many ITIL processes transitions across various organizations spread across US, UK and the Middle East as an ITIL Consultant.g
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