Lea Swanson
Field Manager
- Role
- Field Manager at Via
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Lea Swanson
I want to utilize my organizational and interpersonal skills to deliver excellent…
Experience
Field Manager
Sep 2024 — Present · Fort Worth, TX, US
Launched and manage 21/7 paratransit services with external partner, starting in October 2024.Developed and implemented comprehensive training programs to equip lead agent and support staff with the skills to provide real-time assistance to drivers across both microtransit and paratransit operations.Manage a contractor driver pool of 175+ individuals, maintaining high service standards to ensure optimal performance for both partners and customers.Supervise a fleet of 50+ employees, including drivers, leads, and support agents, ensuring efficient operations and best in class service.
Education
The University of Texas at Arlington
Social Media Marketing
2013 — 2013
Skills
- Corporate Events
- Event Management
- Advertising
- Customer Service
- Visual Merchandising
- Leadership
- Event Planning
- Brand Development
- Social Media
- Customer Satisfaction
- Events Coordination
- Market Planning
- Negotiation
- Secretarial Skills
- Microsoft Office
- Sales
- Blogging
- Microsoft Word
- Hiring
- Coordination
- Marketing Communications
- Marketing
- Public Relations
- Powerpoint
- Fundraising
- Marketing Strategy
- Retail
- Fashion
- Direct Marketing
- Team Building
- Sales Management
- Inventory Management
- Merchandising
- Social Networking
- Serving Others
- Time Management
- Online Advertising
- Cashiering
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