Swalay Mandavgade

About Swalay Mandavgade

I started my career in 2013, working as an Customer Service Executive with WNS for NSDL (National Securities Depositery Limited) Process handling questions and complaints and providing solution. In 2014 I joined Ocwen Financial Pvt Limited as a Associate for US mortgage process. As Ocwen Financial Pvt ltd is leading mortgage company in US.In May 2017 I joined CrossCountry Infotech which is one of the leading company in Staffing & Service of Healthcare Professionals in US as Process Associate. Within the first years on basis of my performance awarded as Extra Miler of the Year and promoted to Senior Process Associate. Worked for Contract Audit Process where handled critical contracts for the company with clients and handled team of 4 members, conducted training, PKT\'s for them and handling Stakeholders as well. Given process improvement idea as well which helped to save more than 10 hours a month and eradicating errors.In November 2019, promoted as Subject Matter Expert (SME) by the IJP conduced in the organization. Currently, handling team of 20 members and has responsibility of maintaining quality as per the standard set by the client. Need to do a quality check, providing regular feedbacks and making process improvement\'s.

Experience

1. Assistant Manager - Onboarding & Compliance

   Ea Team Inc

   Dec 2022 — Present

   Skilled in background verification, document validation (I-9, E-Verify, W-4), drug screenings, and health clearances while ensuring compliance with HIPAA, OSHA, Joint Commission (JCC), and other regulatory standards.Proficient in drafting and distributing offer letters, managing HR documentation (W-4, 1-9, tax forms, Relias assessments), and coordinating pre-employment processes, including lab work, fingerprinting, and license verification. Adept at working with Applicant Tracking Systems (ATS) like CEIPAL and Nexus Stafferlink to streamline recruitment workflows.Core Skills & Competencies: Onboarding & Orientation Conducting seamless onboarding processes for healthcare professionals.Healthcare Staffing Knowledge Expertise in Joint Commission standards, credentialing, and compliance.Recruitment Coordination - Collaborating with HR, compliance teams, and hiring managers.Background Check & Drug Screening Management Ensuring timely and accurate verification.Compliance & Regulatory Knowledge Maintaining adherence to HIPAA, OSHA, and federal/state regulations.Document Management & Verification Handling employment eligibility, certifications, and licenses. Candidate Support & Engagement - Providing personalized assistance and onboarding guidance.Audit & Report Management - Assisting in client audits, documentation tracking, and compliance reports.Multi-tasking & Deadline Management -Efficiently handling multiple onboarding processes simultaneously.Client & Candidate Communication Strong verbal and written communication skills for seamless coordination. ATS & HR Systems Proficiency Experience working with JobDiva, CEIPAL, Nexus, Magnit, Laboredge, and other tracking systems. Joint Commission Certification and Audits.Successfully managed onboarding for major healthcare clients, including Prime Healthcare, AYA, Cross Country Healthcare, NYCHH, WellStar, IQVIA, and Northside Hospital. Successfully onboarded more than 1500+ candidates

Education

• Sant Gadge Baba Amravati University, Amravati

  Bachelor of Business Administration - BBA, Accounting and Business/Management

  2008 — 2011