Swaita Gupta
Helping BFSI teams automate collections, renewals, and lead qualification using Voice AI | Business Development Manager @Ori
- Role
- Business Development Manager at Oriserve
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Swaita Gupta
An achiever with a positive attitude. I thrive on Challenging situations.
Experience
Business Development Manager
Apr 2022 — Present
ORI is an enterprise conversational automation platform for BFSI. We specialise in Voice AI that automates high-volume customer calls across sales, collections, renewals, and service.Global Capability, Localised Scale:Our platform supports Hindi/Hinglish, English, and 10+ major Indian languages, including dialects like Maithili and Bhojpuri, enabling compliant and context-aware conversations across diverse customer segments.Proven ROI for BFSI teams:1. Compliance: 100 percent RBI-aligned calling and audit-ready logs.2. Collections & Conversions: 15–20 percent uplift in collections/renewals and up to 3x faster lead conversion.3. Efficiency: Achieve up to 60% cost reduction.ORI has processed over 1.3 billion conversations and is trusted by leading BFSI organisations.
Education
Shri Shikshayatan
High School, Business/Commerce, General
2001 — 2003
Heramba Chandra College
Bachelor’s Degree, Business/Commerce, General
2003 — 2006
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