Pabitra Swain
CLOUD DELIVERY & TRANSFORMATION LEADER | MULTI-CLOUD & DIGITAL STRATEGIST | BUSINESS OUTCOME REALIZATION | DIGITAL INFRASTRUCTURE & SERVICE EXPERIENCE TRANSFORMATION (DISET)
- Role
- Digital Transformation Advisor Cloud & Ai Enthusiast at Airtel Africa
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Pabitra Swain
Highly accomplished Global IT Transformation and Cloud Delivery Leader with over 27 years…
Experience
Digital Transformation Advisor Cloud & Ai Enthusiast
Dec 2023 — Present
Invested in deep professional upskilling in Cloud Computing, Generative AI, and Agentic AI, engaging hands-on with advanced Open LLMs, LangChain, Hugging Face Transformers, Retrieval-Augmented Generation (RAG) pipelines, and modern agentic AI frameworks for autonomous systems. Key frameworks utilized include CrewAI, OpenAI Agents SDK, LangChain, and AutoGen, each selected for their unique strengths.•Provided pro bono consultancy to startup clients and small enterprises, delivering strategic guidance on: o Cloud migration, digital transformation, and cloud-native architecture adaptation. o Implementing agentic AI solutions that automate complex, multi-step digital workflows and elevate customer service with intelligent agent orchestration. o Applying LLM-driven task automation, including real-time data ingestion and event-driven multi-agent pipelines, to enable self-optimizing, adaptive business processes. o Building resilient AI chatbot platforms incorporating deployment best practices and observability, leveraging function-call paradigms, memory architectures, and persistent vector knowledge stores for production-grade reliability.
Education
Sambalpur University
Bachelor of Science - BS
Madurai Kamaraj University
Master of Computer Applications
Skills
- Professional Services
- Data Migration
- Team Management
- Transition Management
- Business Analysis
- Telecommunications Billing
- Telco
- Bss
- Business Process
- IT Transformation
- Vendor Management
- Program Management
- Unix
- Requirements Analysis
- Pl/Sql
- Business Support System (Bss)
- Telecommunications
- Software Development
- Software Development Life Cycle (Sdlc)
- Billing Systems
- IT Strategy
- Solution Architecture
- Operations Management
- Oracle
- Strategy
- Customer Relationship Management (Crm)
- Integration
- Pre-Sales
- Managed Services
- Consulting
- Software Project Management
- Project Management
- IT Service Management
- Service Transformation
- Itil
- Pmp
- Management
- Service Delivery
- Project Delivery
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