Swabhi Gupta
Customer Success Manager @Gupshup
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WORK HISTORY
Customer Success Manager @Gupshup
Gurugram, IN
Client Relationship & Account ManagementTrack campaign performance, & resolve client queries & maintain healthy customer relations.# Revenue Growth & RetentionDrive revenue growth by identifying up-sell & cross-sell opportunities while reducing churn risk.# Project Coordination & ExecutionCollaborate with internal teams to ensure timely delivery of client deliverables & advocacy.#Sales & Reporting SupportSupport sales with insights, accurate reports, & strategic inputs to enhance account growth.
EDUCATION
Amity University
Master of Business Administration - MBA, Computer/Information Technology Administration and Management
Maharaja Surajmal Institute
BAchelor of Computer Application, Computer Programming, Specific Applications
ABOUT SWABHI GUPTA
Passionate about Products & Customers!
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