Maruthi Kumar

About Maruthi Kumar

As Service Manager at ABB, I lead and support large-scale engineering applications across various sub divisions of electrification business. With over 18 years of experience in product lifecycle management (PLM), I am passionate about and proficient in optimizing business processes and creating value with digital technologies.My core competencies include PLM selection and assessment, technical delivery and integration, IoT, cloud, data analytics, TOGAF enterprise architecture frameworks, and PMI-ACP and SAFe agile methodologies. I hold several certifications, including PMP, TOGAF, PMI-ACP, and Google Cloud Digital Leader, that demonstrate my thought leadership and value creation in my domain.

Experience

1. Global is Service Manager

   ABB

   Nov 2024 — Present · Bengaluru, IN

   Accountable for all measures that support the electrification sub divisions business processes and fall within the scope of ELIS Engineering applications activities which include project management, quality assurance, internal communication and support of users, training management as well as overall operations like Change & Vendor (Cloud, DevOps) Management.Responsible for making sure that business relations within the organization are managed to enable delivery of Services of Engineering applications and other projects managed under the program.Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams and make sure all contractors carry out processes to ITIL standards.Liaise with all other functions within ABB to make sure that services are maintained.Manage the day-to-day delivery of the engineering applications scope.Accountable for change and release management, infrastructure, testing & adoption as well as service desk and incident management.Driving the implementation of change requests and accountable to deliver new functionality required by the business while protecting the integrity of existing services.Accountable for controlling of service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed.Accountable for Development and Implementation of business improvement goals and plans.Continuous development of service delivery process and service qualityContinuous dialogue with end-user communities, key users, and business stakeholders License optimization based on usage.Visibility on overall service costs and optimization of infrastructure cost, whenever required.

Education

• Jawaharlal Nehru Technological University

  B.Tech, Electronics and Telecommunications

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Postgraduate Degree, Business Administration and Management, General

Skills

• Xml
• Pdmlink
• Requirements Gathering
• Project Coordination
• Java
• Oracle
• Requirements Analysis
• Architecture
• Agile Methodologies
• Data Migration
• Sdlc
• Solution Architecture
• Pmp
• Pre-Sales
• Javaserver Pages (Jsp)
• Windchill Consulting
• Customer Satisfaction
• Windchill
• Soa
• Java Enterprise Edition
• Project Management
• Software Project Management
• Product Lifecycle Management
• Integration
• Pdm
• Business Analysis
• Global Delivery
• Jsp
• Software Development Life Cycle (Sdlc)