Sven Zenko
- Role
- Store Manager at Starbucks
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sven Zenko
With over a decade in retail and HR, I excel in driving operational success and talent…
Experience
Store Manager
Jul 2020 — Present
Rewarded for outstanding contribution to the Company at an Area level (100+ stores) by consistently achieving financial and operational goals, as well as role-modeling Starbucks Mission & Values and therefore influencing my peers (Global Key Employee RSU long-term equity incentive plan). •Growing sales, profitability & brand loyalty:+40% sustained increase of average weekly sales (AWS) over the past 3yrs P&L controllable contribution consistently exceeding 50%(top 1/3 in the district) customer experience KPIs consistently above district and region average •Talent management: promoted 4 Baristas to Shift Supervisors promoted 6 Baristas to Barista Trainers maintaining turnover percentage below set KPIs •Influencing peers: providing multi-unit support within the district when necessary serving as an SM mentor to newly hired SMs •Impacting the Community: integrating business with the community to create better moments in peoples’ lives, from partners to customers by supporting charitable events in the community or bringing the community together through store hosted events
Skills
- Training
- Talent Management
- Employee Engagement
- Psychological Testing
- Personal Development
- Teamwork
- Psychology
- Recruiting
- Spss
- Microsoft Office
- Counseling Psychology
- Psychotherapy
- Interviews
- Performance Management
- HR Consulting
- Organizational Development
- Multi Tasking
- Psychological Assessment
- Sap HR
- Employee Relations
- Human Resources
- Critical Thinking
- HR Policies
- Psychometrics
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