Svenja Wunn

Product Manager - Second City Works @The Second City

Highland Park, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Product Manager - Second City Works @The Second City

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Chicago, IL, US

We bring the energy of our stages to the workplace, making training unforgettable and learning that lasts.As Second City Work\'s Product Manager I oversee the virtual corporate learning portfolio, including Ethics & Compliance, Inclusion and Talent Development training. I lead the end-to-end product lifecycle for our portfolio of digital video and training assets and ensure alignment of overall strategy and product and content development.Key responsibilities:• Defining and communicating a product strategy aligned with market trends and business goals• Conducting in-depth customer and competitive research to guide product decisions and uncover growth opportunities• Driving new content creation by identifying high-impact topics and reassessing and enhancing current product offerings to increase customer retention and net-new growth• Continuous optimization of digital asset metadata and structure to optimize UX/UI and improve customer satisfaction and asset engagement• Tracking key product metrics and collecting customer feedback to drive ongoing iterations and improvements

EDUCATION

2008 — 2011

International School of Management

BA

2011 — 2012

Universiteit Maastricht

Master of Science (M.S.) International Business

2009 — 2009

The University of Auckland

Semester Abroad

ABOUT SVENJA WUNN

With over ten years of experience in product management and strategy, I help companies in…

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Svenja Wunn — Product Manager - Second City Works at The Second City in Highland Park, IL, US | Unifers