Sven Hill
Workforce Management Effectiveness Manager @IVC Evidensia
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WORK HISTORY
Workforce Management Effectiveness Manager @IVC Evidensia
Leicestershire, GB
Acting as the “Voice of the Customer”; representing the needs of Operations and Practice teams to develop and deliver WFM solutions that drive benefits and promote planning & scheduling best practice, across UK veterinary practices.
EDUCATION
Sharnbrook Upper School
A-Levels
Bedford Modern School
GCSE's
Loughborough University
MBA, Business Administration
Sheffield Hallam University
Bachelor of Science (B.Sc.), Hotel & Tourism Management
SKILLS
ABOUT SVEN HILL
A natural, energetic, inspirational Leader with a reputation for delivering excellent business results by championing improvement through innovative new approaches and better customer experiences. A broad background has developed outstanding expertise in performance management, planning, operations and service, whilst influencing and collaborative skills have developed the full potential in others by building confidence, determination and persistence. A trusted senior executive whose work has been acknowledged at the highest levels: Winner of The Forum’s Customer Contact Innovation award in 2011, and “Hero Award” in 2016, selected to mentor other professionals, now with eight years\' experience as an external judge for the Awards.
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