Suzy Steele

About Suzy Steele

Experienced global Analytics, Business Operations, and Data Management leader with track record of building and expanding successful and collaborative cross-functional teams. Responsible for design and delivery of highly-visible, mission-critical Reporting, Master Data Management, and Data Governance projects including long-range strategic planning, business and cost analysis, resource expansion and development, process analysis and optimization, multi-approach communications, and vendor management.

Experience

1. Sr Director, Head of Customer Ai

   PPL Corporation

   Jun 2025 — Present

Education

• UNC Kenan-Flagler Business School

  MBA, Business Administration

  2006 — 2008

• Raleigh NC Chamber of Commerce

  Leadership Raleigh Program

  2011 — 2012

• Wright State University

  Bachelors of Science, Psychology

  1992 — 1996

• Steve Hoberman & Associates, Inc.

  Data Modeling Master Class

  2012 — 2012

• University of North Carolina & Fortune Collaboration

  Leading with Purpose: Leading with Analytics

  2018 — 2018

• Red Hat, Inc.

  Accelerated Leadership Development Program

  2016 — 2017

Skills

• Strategic Planning
• Customer Relations
• Project Management Office (Pmo)
• Software Development Life Cycle (Sdlc)
• Business Process
• Project Management
• Business Strategy
• Management
• Team Building
• Process Improvement
• Enterprise Software
• Customer Service
• Analysis
• Training
• Project Planning
• Governance
• Business Process Improvement
• Pmo
• Business Analysis
• Leadership
• Program Management
• Software as a Service (Saas)
• Business Intelligence
• Master Data Management
• Cross-Functional Team Leadership
• Integration
• Salesforce.com
• Oracle
• Requirements Analysis
• Cloud Computing
• E-Commerce
• Change Management
• Vendor Management
• Enterprise Resource Planning (Erp)
• Team Leadership
• Erp